Life insurance is an insurance contract between the insured and the insurer with people’s life and body as the subject-matter insured, where the insurer agrees to pay a sum of money upon the occurrence of the insured individual's death or other event, such as terminal illness or critical illness or upon reaching the age or term as stipulated therein. Life insurance serves the dual functions of providing guarantee and depositing long-term saving and can be used as an important tool for people’s long-term financial planning. In order to help you to better understand and purchase life insurance products and to protect your legal rights and interests, China Insurance Regulatory Commission (CIRC) requests you to carefully read the following information before you fill in the insurance application form:

I. Please verify the legal qualification of insurance institution and insurance sales personnel
Make sure to handle insurance business with the legally qualified insurance institutions holding the License for Engaging in Insurance Business or License for Engaging in Insurance Agency Business granted by CIRC or with the insurance sales personnel holding the Certificate for the Insurance Agency Practitioner. When you want to verify the occupational qualification of the sales personnel, you may ask the sales personnel concerned to inform you of the means of inquiring about their occupational qualification or enter the system for the regulation of insurance agents to make your inquiry (website: http://iir.circ.gov.cn).

II. Please select the life insurance products according to your actual demand for insurance and paying capacity
Please select the life insurance products that meet your actual demand for insurance based on your financial condition and the existing insurance you own. Given that most life insurance products have a long insurance term, you should ensure that you have adequate and stable financial resources to pay premium over a long term if you want to pay premium by installments. Please note that failure to pay premium in a timely manner may affect your insurance interests. You are advised to pay premium via non-cash payment methods such as bank transfer.

III. Please carefully read the provisions of insurance contract
Please don’t misunderstand the insurance promotion materials (e.g. advertisement, announcement, poster, etc.) as the insurance contract. You should request the sales personnel to present you with the contract provisions of the insurance products concerned and you should carefully read such contract provisions, in particular those on insurance liability, exclusion of liability, the rights and obligations of policy-holder and the insured, deductibles and their calculation, procedure for filing claims, surrender, expense deduction, and the term of policy. If you have any question about those provisions, you may request the sales personnel to give clarifications and explanations to you.

IV. Please learn about the relevant stipulations regarding cooling period
Generally, the life insurance products with a term of longer than one year carry certain stipulations regarding the cooling period(referring to a period of ten days upon signing to acknowledge the receipt of policy by policy-holder or the insured). Unless otherwise specified in the insurance contract, you may unconditionally cancel the insurance contact within the cooling period provided that you should return the original policy to the insurer. In such cases, the insurance company should make a full refund of the premium you paid to you. Except a deduction of handling charge of not more than RMB 10, the insurance company may not charge you any other costs and expense.

V. Please make prudent decision on canceling insurance contract after cooling period
If you want to cancel the insurance contract after cooling period, you will incur some loss. In such cases, the insurance company should, within thirty days upon receipt the notice of insurance cancellation, refund the policy’s cash value to you in accordance with the provisions specified in the insurance contract (The table for policy’s cash value is attached to the insurance contract. If you have any question, you may request insurance company to give clarifications and explanations to you.).

VI. Please have a full understanding of the risks and characteristics of new-type life insurance products such as participating life insurance, investment-linked life insurance and universal life insurance
(1) If you choose to purchase participating insurance products, please pay much attention to the following matters: The level of dividends paid by insurance company depends on the actual results of insurance company’s business operations. The insurance company will pay you dividends only if the actual results of its business operations are better than the pricing assumptions. Otherwise you might not receive the dividends from insurance company. The estimates of the future insurance interests under insurance contract as shown on the insurance product description or statement for the calculation of insurance interests are made on the basis of company’s actuarial assumptions and should not be deemed to be the expectation of future interests. The insurance company may or may not distribute dividends to you.
(2) If you choose to purchase universal life insurance product, please note the following:
Universal life insurance products generally have a minimum guaranteed interest rate, the minimum guaranteed rate is only for funds in investment accounts. You should learn more about the cost of universal insurance deductions, including the initial costs, the insurance premiums for death risk, policy management fees, administration fees, surrender charges,etc,. Your sales staff should be required to explain you the detailed method for calculating the value of universal insurance. The investment return of universal insurance products is uncertain, you have to bear part of the investment risks. Published monthly billing rate by insurance company can only represent one month's investment performance, can not be interpreted as a right full-year expectations, the billing interest rate is only for funds in investment accounts, is not for all the premiums. The future projections of the insurance interest in the product description or insurance interests forecast book are based on actuarial assumptions, the investment return above the minimum guaranteed rate is uncertain, and can not be looked as the future expectations. If you choose a flexible method to pay the premium, you should ask sales staff tell you the possible risks and adverse consequences cause by stopping payment.

Ⅶ. Please correctly understand the new products of life insurance and other financial products
Participating insurance, investment linked insurance, universal insurance, etc, these personal insurance products combine the coverage features and investment features, different insurance products focus on different security functions and investment functions, but essentially are insurance products, the main management body are insurance companies. It is not appropriate to compare the new life insurance products with bank deposits, treasury bonds, funds and other financial products, or use it as a substitute for bank deposits.

Ⅷ. The insurance amount for minor children should be properly
If you purchase insurance products for minor children, the sum of insurance payments due to death of the insured person should be consistent with the relevant provisions of the CIRC. Its main purpose is to protect the rights and interests of minors and prevent moral hazard; meanwhile, from the whole family point of view, parents are the main financial source and pillar of the family, choose parents as the insured person to purchase insurance, you can make the whole family obtaining a more comprehensive insurance protection.

Ⅸ. Please fill in the insurance application form accurately, truthfully informed the situation and autograph
China's "Insurance Law" has clear requirements on the conduct truthfully inform of the insured. You should fill the insurance application according to the truth; you should truthfully answer the questions asked by the sales staff, or that may affect you and the insured person's rights. In order to effectively protect your rights, please have your insurance prompt books, insurance application and other related documents autograph.
　
Ⅹ. Please kindly corporate the insurance company to carry on call-back service
All insurance companies required to carry on call-back service, generally by telephone, letters and visits. To ensure your rights will be protected, you should answer questions truthfully, and you can immediately pointed out wherever you do not know and require the company to conduct a detailed explanation. Please leave accurate, and complete home address, postcode, contact telephone and other personal information when insure for insurance companies providing the call-back service to you in time.

Ⅺ. Please pay attention to protect your legitimate rights and interests
If you find there is misleading sales practices in sales process or that your rights have been violated, please note that to retain documentary evidence or other evidence, you may complain to the insurance companies (companies’ complaining telephone); also to the local insurance regulatory ( or insurance trade association) (local insurance regulatory or insurance trade association complaining telephone); when necessary, apply for arbitration or go to court according to the contract.